Contact Us

Do you provide car seats?

As a commercial transport vehicle, car seats are not required and we do not provide them.  You are welcome to bring your own.

What are is your cancellation policy & how do I change or cancel my booking?

You may cancel or change your tour up to 24-hours prior to the start with no fee.  To make changes or cancel, please call our office at 888.204.5301.

How much time do we get to spend at Mendenhall Glacier?

You may cancel or change your tour up to 24-hours prior to the start with no fee.  To make changes or cancel, please call our office at 888.204.5301

Do I have to book in advance?

As our tours often sell out, we do recommend advance bookings.  However, if you are coming off a cruise ship, just stop by our booth and talk to our sales team.

How should we dress?

We strongly recommend that you dress in layers and bring rain gear.  Weather in Alaska is a bit unpredictable and can change from the start of your tour to the end of the trip!

Is your tour handicapped accessible?

Our tours do require a moderate level of fitness as there is some walking on uneven surfaces, and you may be required to climb some stairs.  We do not recommend wheelchairs or motorized scooters.

Are tours suitable for families?

Yes, all of our tours are family friendly and suitable for children of all ages.